Gata Havayolları ve Taşımacılık A.Ş., declares its Quality Policy in order to bring together its employees, customers and suppliers in the same purpose by taking into consideration the national and international laws and regulations and commercial ethics in cargo air transportation and ground services activities;
It complies with the relevant standards, national and international aviation rules and other legal requirements in the scope of quality management.
It continuously improves its services in accordance with international standards in order to exist in the market by creating new demands and to expand its existing customer portfolio.
Knowing that achieving this principle depends on ensuring customer satisfaction and managing customer feedback effectively, it sees effective and well-educated human resources and continuously updated technological investment as the cornerstone of continuous improvement.
It perceives and evaluates the expectations and the needs of its customers accurately with employees who adopt the company culture, produce solutions, share their knowledge, know the team work and improve themselves continuously.
To achieve its goals and objectives, it uses the appropriate method and the best possible technologies and resources with the participation of all employees.